FAQ's

The basics

When will i receive my order?

We use a number of shipping providers to accommodate different customer needs. Delivery times vary according to where you live and the size of your order. They range from four to ten working days, including processing and preparation of your order. We process and ship out orders every Tuesday and Friday. 

MOY Vouchers - how do i use it?

MOY Voucher is a discount code you can use at checkout. If you have received a MOY voucher (a generated discount code), when exchanging your order, simply type the discount code at checkout when making your next purchase. The voucher is valid for 2 month only

Can i collect my order instead of shipping?

We do not allow collections due to COVID19 and other logistical issues until further notice.

Does MOY buy clothing directly from people?

We do not buy clothing directly from people. We operate on consignment basis. To find out more click here.