Returns

All sales are final.

As a second hand consignment store, we do not accept returns or exchanges.

If you have bought a product , but you change your mind after the purchase, you can always relist the item with us(circular fashion!). If you relist within 72 hours following your receipt of the product you will not be charged any consignment fees, but a small operational fee only.

If you relist the product later than 72 hours following your receipt of the product, the regular terms and conditions for listing of products with us applies. (FYI this includes a commission fee of 25%, which will be charged when the product is sold).

The item has to be shipped to our Johannesburg studio to be inspected and relisted. Get in touch with us if you would like to consign or re-consign.

* Items purchased on sale or promotion are final and cannot be re-consigned with us.

Quality Guarantee

Please note, all items are second hand or vintage and might come with minor flaws and imperfections. We try our best to provide the most honest description of the condition of an item and note all the imperfections. You might see following condition terms on all product descriptions:

  • Brand new - the item has never been worn, no signs of wear, sometimes with original tags or packaging
  • Good second hand condition - the item has minimal signs of wear, and is in fairly good condition
  • Second hand condition - the item has signs of wear, minor scratches, wear, discoloration, or any other imperfections present.
  • Good vintage condition - the item is very old and has stood the test of time, minor imperfections can occur. These pieces could have been reworked or altered by us or previous owner.
  • Vintage conditionthe item is very old and has stood the test of time, imperfections, mended rips, or any other defects can occur. These pieces could have been reworked or altered by us or previous owner.
  • Gently worn - mostly applies to footwear, wear, imperfections, minor scratches are present.

 

It is customers responsibility to make sure they've read the product description throughly and double checked the sizing and condition of the item before purchasing it.